As the Clinical Office Manager, you will be responsible to ensure the quality of treatment services provided throughout the program via direct oversight of the clinical office coordinators and case management staff members. Conducts chart audits to ensure documentation is in compliance with the State of Arizona Department of Health Services, Office of Behavioral Health Licensure, and in compliance with the treatment services TASC is obligated to provide via contracts. Serves as a representative of TASC in meetings with organizations external to TASC. Carries out administrative duties as required, ensuring smooth program operations. The Clinical Office Manager will answer phones, schedule client and counselor appointments, and accept client payments. This position includes functioning as a Case Manager for one or more populations. We offer excellent health-care benefits, telemedicine, generous Paid Time Off (PTO), paid holidays and so much more!
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
COMPETENCIES FOR CLINICAL OFFICE MANAGER
Communication Clearly conveys and receives information through a variety of media to individuals or groups in a manner that engages the audience, helps them understand and retain the message and invites response and feedback. Effectively manages unit meetings to communicate organizational values and employ learning opportunities while able to quickly “think on their feet.” Keeps others informed as appropriate. Demonstrates good written, oral, presentation and listening skills.
Cultural Competence Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.
Team Leadership Communicates a vision and inspires motivation, positively and enthusiastically engages with peers and direct-reports in team process to solve problems, works to find a win/win resolution of differences, is aware of how management style impacts staff productivity and development, modifies personal leadership style to meet situational requirements and helps team stay focused on major goals while managing within a context of multiple directives.
Ethical Leadership Acts and understands importance of adherence to laws, regulations and policies that governs one’s work and/or geographical area, demonstrates good moral character by conveying care for others, being honest, fair and acting with integrity, follows the ethic codes of one’s profession and the organization, conveys importance of improving lives and the community, and behaves in a manner that is respectful, positive and avoids doing harm.
Manages Work Shows ability to plan, schedule, and direct work of self and others; balances task requirements and individual abilities; organizes materials to accomplish tasks; sets challenging yet achievable goals for self and others.
Quality Orientation Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.
Professional/Technical Knowledge and Skills Possesses acquires and maintains the professional/technical expertise required to do the job effectively and to create staff/client/customer solutions. Technical/professional expertise is demonstrated through problem solving, applying professional judgement, and competent performance.
TASC, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: TASC, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications; without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, or any other status protected by law.